Order Cancellation Policy β Healthy Care Bangladesh
At HealthyCare.com.bd, we value your flexibility and peace of mind. We understand that situations can change, and you may need to cancel an order after placing it. Thatβs why we offer a customer-friendly cancellation policy with clear guidelines and simple steps.
When Can You Cancel an Order?
- You may cancel your order any time before it is shipped.
- Orders cannot be cancelled once dispatched from our warehouse.
- Sale, promotional, or custom orders are non-cancellable.
How to Cancel Your Order
To cancel your order, please contact our customer service team as soon as possible:
- Phone: +8801404458888
- Email: info@healthycare.com.bd
- Include your order number and the reason for cancellation in your request.
Is There Any Cancellation Fee?
- No charge for cancellations before shipping.
- If the order has already been shipped:
- Shipping & handling costs may be deducted.
- Return courier charges may apply.
- A restocking fee (up to 20%) may be applied.
Refunds for Cancelled Orders
- Before shipment: Full refund including any applicable taxes and shipping charges.
- After shipment: Partial refund after deducting fees as applicable.
- Refunds are processed within 5β7 business days of receiving returned goods.
Note: HealthyCare reserves the right to cancel any order due to stock issues, payment errors, or pricing discrepancies. Policy is subject to update without prior notice.
